There was not one mark or scratch on the walls. First, it turned out that the Atlas rep had misjudged how many storage units we would need, telling us that two would be enough. So we spent an hour or more typing it all in online and filed it, atlas moving company.
Would recommend, but be mindful they're not going https://movingcompanies.pro/gun-safe-moving-company-near-me.html insure your items. The move was very long and I'm glad all of my furniture atlas moving company get damaged.
The driver when helping finally admitted, "these two are worthless" yet, he insisted later to the company that the crew was "fine". Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly. Atlas Van Lines was founded in and is now the second-largest moving company in the United States.
Mike, the driver, was very communicative, polite, respectful with our property and with his staff. The market averages are generated from reviews on our review sites from the last 3 years.
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I filed a claim weeks ago and have not heard anything back. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves.
The moving team was delightful, had lots of personality, and fast in wrapping our furniture with great care. They were fast, efficient, courteous and trustworthy. It started with an Atlas crew and truck that brought our things to Austin. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We ended up helping carry in things only so they didn't damage more furniture.
Mike managed the inventory list and its accuracy. BBB Business Profiles generally cover a three-year reporting period. Atlas Van Lines reviews and consumer reports online. Truly amazing in every way! BBB Business Profiles may not be reproduced for sales or promotional purposes. The moving truck showed up on moving day and exactly on time. We generate average normalized moving cost based on information submitted by people who have reviewed Atlas Van Lines. However, atlas moving company, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
We have moved numerous times — in state, across the country and overseas — and we have never had a more horrendous, unprofessional moving experience than we https://movingcompanies.pro/moving-companies-indianapolis.html with these companies. My experience with Atlas was very positive because of their professionalism, courtesy, friendliness promptness and efficient attention and service to my every need. There was no apology and certainly no meaningful offer of any reimbursement.
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In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. To get more precise moving quotes, please consider using our moving estimator. This team moves families and companies locally, long-distance, and internationally.
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Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. George Road, Evansville, IN,but movers usually cover a much larger area. So we moved into our house and started unpacking.
They used lots of paper. As a matter of policy, BBB does not endorse any product, service or business. They took a nasty attitude when the move was over and we filed a major complaint, they lied to the BBB and frankly behaved abominably. The day t It was very affordable. Adams is a customer of the business and is willing to be used as a reference. By that time, it seems, the damage was underway. Learn more At ConsumersAdvocate.
Adams about the services of Atlas Van Lines. I would use them again and have recommended them to others. We moved locally. I had a 2 day move due to closing on the sale of a house and purchasing agreements.
BBB Business Profiles are subject to change at any time. How is Atlas Van Lines rated? I will be https://movingcompanies.pro/fireman-moving-company.html the storage and delivery soon. I was very satisfied with the customer service.
Moving Company | Home Moves | Atlas Van Lines
Read authentic Atlas Van Lines ratings, testimonials and complaints by real customers of the company. Move on your own schedule with date-specific pickup and delivery, with https://movingcompanies.pro/moving-companies-in-maine.html trusted professionalism you expect.
Learn more. Every member of the Atlas staff was attentive and very responsive to every aspect of my cross-country move. Our golf bags were returned when we contacted the driver two days later upon noticing they were missing. We shut down on a Thursday and were up and running the following Monday. But the Ace Southwest crew, instead of telling us right away that two units weren't enough and that we would need to rent another one, proceeded to try and cram everything we own into the two units.
Breakdown 3. We took an inventory of the damaged items and contacted Ace Southwest about filing a claim. Maybe it was the way the Ace Southwest movers had apparently piled out things into a to foot-high tower tables on top of armchairs and wrought-iron outdoor furniture on top of that; heavy furniture on top of boxes marked FRAGILE, etc.
When minor issues occurred, Michelle was right on it and was professional, friendly, and helpful. Amy Romero is a customer of the business and is willing to be used as a reference. Justin and the staff was very nice. It has a sizable fleet of trucks, trailers, and tractors and employs 2, drivers.
We are proud to serve families in the U. Some of the time I watched as they packed fragile items. We went back and forth with moving to dallas, via email and telephone, for several days, pointing out first and foremost that, in fact, it had only been one month since the move because our things had been in storage, atlas moving company.
The lack of accountability is appalling. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Atlas Van Lines has registered their account, so they will be able to see and respond to your reviews publicly. He was "going to mail them back when he got to his next place and didn't call because he knew we would be upset.
View 10 Best Moving Companies. Get buying tips about Moving Companies delivered to your inbox. We can only hope that this review helps others avoid this kind of experience by exposing exactly how Atlas Van Lines and Ace Southwest treat their customers: with contempt and callous disregard.
Once it arrived at the storage facility all parties involved knew well ahead of the move date that we were storing our things, including the Atlas rep who came to assess how much stuff we had and how much storage space we would needan Ace Southwest crew took over, and that's when the nightmare began.
As an older couple, we didn't want to pack our own dishes, artwork, etc. They passed the buck and told us that all claims had to be filed with Atlas. Overall Rating: 3. Unfortunately, a few of my items were broken with no option for replacement or reimbursement. When they got to our new house the movers put the bed together and put the furniture just where I wanted it. Or maybe it was the way the same Ace Southwest movers wedged things in so tightly in an effort to cram everything into two units https://movingcompanies.pro/bronx-moving-company.html resulted in several expensive items companies phoenix az moving gouged and permanently broken, including a fairly new freezer.
The company also has extensive experience in specialty moves. This review only covers before our move and the actual day of moving. Their address is St. The Atlas crew at our original location was apparently in a hurry to get going because when many of our things, from lamps and lampshades to dishes and appliances, were jammed into boxes without any paper or protection and ended up broken, dented, ripped or damaged to the point of being useless. They helped me move my father-in-law from one state to another and everything went seamlessly.
Without proper comparison, bold statements as "the best" and "the cheapest" often fall flat like a pancake. Learn more about Storage. We are now likely going to have to go to court to resolve this. Ask C. At ConsumersAdvocate. On top of that our three large golf bags with hoods and expensive clubs were "accidentally" left on the driver's truck despite us having the checked our part of the truck which was empty. Brian worked on his days off to help us schedule the move and prepare everything.
The price was outrageous for this service, but was generally worth the work it'd take to move otherwise. Need to move a car, boat, RV, atlas moving company, motorcycle, or other large item?
With Atlas storage, your belongings are safe and ready for delivery when you need them. Bisson was the agent and Brian and Michelle were awesome!
I had moved from Texas California. This is why you should compare competing moving quotes from licensed movers with our tool here, atlas moving company. Atlas home movers serve government employees with relocation at federal, state, and local levels. Enjoy reading our tips and recommendations. Local State License : not provided. Premium services Atlas Atlas moving company Lines provides the following optional premium services: Special item moves: Atlas movers have experience moving bulky and fragile items, such as pianos and antiques, and can create custom wooden crates.
We never stop thinking of better ways to help people go new places. The company offers specialty moving services for pianos, pool tables, motorcycles, boats, and swing sets. They took a nasty attitude when the move was over and we filed a major moving companies wilmington nc, they lied to the BBB and frankly behaved abominably.
Business Details. There was no apology and certainly no meaningful offer of any reimbursement. Contact Information. We value your privacy, atlas moving company. The driver and his people had messed up the delivery days on the KS end with the local people from their company so.
About Atlas Van Lines Atlas Van Lines is a moving company that uses a network of local agents across the United States to perform local, long-distance and international moves. We ended up helping carry in things only so they didn't damage more furniture. The crating service damaged literally every item they crated. Unsubscribe easily. Many of these moves take just a few days. A government move happens on a strictly organized schedule. It turns out the Atlas contact had lost our information.
Federal employees are required to use whatever company holds the national contract—in our case that company was Atlas. Read full review. They want to send a wood worker to faux paint and wood glue furniture, mirrors and art back together. Speaking of crating, I requested that a beautiful Stanley Furniture Company mirrored-console-table be crated. Additionally, Atlas requires that you tell them within something like 24 hours if their movers damage the physical property of your residence.
Instead they hired two not 5 guys with no good experience at all who had a MAJOR attitude, atlas moving company, were sullen and cutting off shrinkwrap with a switchblade have a witness to that - our contractor was here during part of the move it. To reconcile: Atlas wants to send a woodworker here to glue the piece back together. In summary almost all my furniture was damaged in some form and several items were missing. Full-value protection: Many customers opt for full-value protection, which offers 10 times more coverage for household items than basic protection.
Atlas was our moving company, and our move has turned out to be a total disaster. I showed the Atlas representative during our move consultation why this piece needed to be crated.
The driver when helping finally admitted, "these two are worthless" yet, he insisted later to the company that the crew was "fine". Too late. Read More Business Details. No one is better equipped to help you with a local move. I moved from Ca to KS and was sold on this being a concierge type move - with only their people who were highly trained and professional.
I had to keep moving forward with them because there was no other choice! No maximum length. The day of packing, the movers decided the item did not need to be crated.
Submit Comment. Learn more about Local Moves, atlas moving company. Auto transport: Atlas moves cars, motorcycles and boats. However, upon the furniture arriving there were many flattened boxes, furniture damaged clearly from being packed too tight or jammed in improperly, etc. A silk chair was damaged because it wasn't even shrink-wrapped at all. It has https://movingcompanies.pro/moving-companies-with-temporary-storage.html large network of agents who handle https://movingcompanies.pro/moving-companies-to-another-state.html customers' moving details.
CONS Difficult quote process. Free services Atlas Van Lines has several services that come free with every move, including: In-home moving estimate: Atlas Van Lines requires an in-home inspection to provide an accurate price estimate.
It took us a week or so to notice the flooring damage and the chunk knocked out of our quartz countertop by the movers. We have a missing food processor and other kitchen items. Number of Drivers 2, Fleet - 3. We have recently moved from Ohio to New Mexico. Corporate moves: Atlas has expedited options for corporate moves. I would warn against Atlas if asked. Early on in our moving process, the Atlas representative who came to our home went through and told us everything that Atlas would not guarantee on the move.
I originally rated Atlas well. Atlas Van Lines moving services Atlas Van Lines carries out all types of moves and offers a variety of moving services for customers. Trust Atlas agents for local and long-distance moving with secure storage for your belongings between one home and the next.
The total cost is determined by the weight of items and length of stay. Then the contact person who was supposed to be our go-to contact person for this move, lost our phone number and email.
Actually I'm still not completely finished. Atlas movers wear gloves when handling special items. What else is missing? Kt Nutt is a customer of the business and is willing to be used as a reference. Sally Hartzog is a customer of the business and is willing to be used as a reference. When I took delivery in NC I was slow to unpack. Because I didn't have the time to unpack quickly most of the items I will not be compensated for.
Storage in transit: Atlas stores belongings in secure warehouses for those who need a temporary in-between holding spot. Customer Reviews. I agree that I have not received compensation for my comment and that my opinions reflect my authentic experience as a customer or former customer. Things were not individually wrapped—they were dumped into a box. Military moves: Atlas moves about 13, military families every year, both within the United States and overseas. Which begs the question: should this company keep their government contract?
Professional packing: Choose from full or partial packing. I could write ten pages worth of things broken, damaged, or missing. The pickup was ok - there were enough people and they seemed to know what they were doing. At this point in the moving process, I have entered the stage with Atlas where they basically do not want to pay for what they broke or damaged. Get matched with a trusted, professional moving company. Additional business information.
A fair portion of the art our children created over the years—pottery and other special, irreplaceable keepsakes—busted and broken. Customer Complaints. Later, her coordinator who worked out of a different office in a different state, told us they would have insured visit web page items and that we, in fact, did not have to sell any of them.
The company has been very responsive to the only two negative reviews on the BBB site, which is usually a fairly good indicator of their commitment to excellence. Minimum 12 words. Zip code. A large family move with children and pets is chaotic. Of course, Atlas broke it. We have an entertainment center that the movers not only damaged in moving or storage who knows at what stage they started breaking everythingbut that their local representative on the unpacking end--screwed back together incorrectly.
When packing in Las Vegas they seemed to be professional and thorough. If this was a personal move with a moving company of my choice, I would have dropped Atlas at this point. However, in our capitalist society, our government works like a communist organization. We have missing outdoor furniture. We tried to reach her for a couple weeks and finally called our agency contact who had to reach out to this Atlas contact on our behalf.
Reputation - 3. As atlas moving company have see this article to unpack, we continue to discover box after box after box of broken items.
See all additional business information. This was a miserable experience, period. We have a missing weed eater. We have furniture damaged or broken. Atlas Agents know local moving. We have a missing drill. Basically, we were told to sell everything purchased from IKEA in garage sales.
Have filed claims and they are denying the claim because my son signed the paperwork for delivery. The company has been in business since Fleet Details. Long-distance moves: Atlas has experience moving people across state and province lines in the U. Sign up to receive our free weekly newsletter. Many have served their communities for generations. Move With Ease Get matched with a trusted, professional moving company. Storage Units. Final loading occurred late in the evening.
Atlas Van Lines is a moving company that uses a network of local agents across the United States to perform local, long-distance and international moves. The price was outrageous for this service, but was generally worth the work it'd take to move otherwise. Atlas Van Lines carries out all types of moves and offers a variety of moving services for customers. I read reviews before choosing who I went with I feel like I lucked out with movers for my first time. Travel Agency. Business Categories Moving Companies.
My experience with Atlas was very positive because of their professionalism, courtesy, friendliness atlas moving company and efficient attention and service to my every need. A atlas moving company of mail, email, and telephone interactions was frustrating and yielded negligible results. Dinning table: Now wobbles. A link has directed you to this review. Customer Reviews. I read many reviews before going with Atlas and I am so glad I did my homework. Minimum 12 words.
Fridge: Not learn more here. Atlas moving company was amazing to see that they atlas moving company just hit madison moving companies road after my packing my things instead of stopping off at a warehouse. Enjoy reading our tips and recommendations. Atlas Van Lines was hired to handle the move. Kate is a customer of the business and is willing to be used as a reference.
Chairs: 2 of 4 broken. When you're ready to go, Atlas is the experienced moving company to take you there. Every mover with Atlas Van Lines must also pass a background check. Would recommend, but be mindful they're not going to insure your items.
Business Details. They arrived on time and everything was in tack; it was as if they followed my car the whole way it was great to see that everything looked the same way as For cost to hire a moving company can left it.
That is great! Result was pack and load went well into the evenings on two days and we missed our going-away events. Read More Business Details. Atlas will happily sign on your contract and pretend that they care; once they have your money, they don't care.
The company atlas moving company specialty moving services for pianos, pool tables, motorcycles, boats, and swing sets. They supplied the carts and we pulled each bin in such a way that it went on the shelf at the new location in order. Called Atlas on short notice The movers were outstanding and spent a weekend packing and loading our goods then trucking them to our VA rental and unloading them into our rental.
Once the movers started packing, it was very clear that the "accurate" number is way off! Emily Smith is a customer of the business and is willing to be used as a reference.
We had to reserve another moving truck to finish packing our household goods. I am very pleased continue reading how everything turned out.
A company I was working for decided to move to another location in Charlotte, NC. Local agents must graduate from the Atlas Academy, a program that teaches movers how to perform in-home estimates, respond to claims and provide great customer service. Buyer beware. Trust Atlas agents for local and long-distance moving with secure storage for your belongings between one home and the next.
Atlas was a great choice. The result was unloading took two very long days. Most of our inventory was stored in small bins. Quote from their customer service manager: "You signed a bill of lading with the shipper and now you have to deal with it" The problem is, I never hired the shipper, Atlas did! We never stop thinking of better ways to help people go new places. We even had to pay for food to be delivered so the workers to eat and the time job did not take even longer!
They were friendly, funny and very polite. Many have served their communities for generations. I called local police who said that Atlas was an out of state company, so nothing could be done.
The actual movers were awesome! We shut down on a Thursday and were up and running the following Monday, atlas moving company. Thank you, you have successfully subscribed to our newsletter! Customer experience seems to vary by location, however, and several reviews mention damaged items. Service Offerings Residential.
Great company! Vacuum: cracked. I was extorted to pay more. Atlas Agents know local moving. Ask Kate about the services of Atlas Van Lines. Number of Drivers 2, Fleet - 3.
Failed to provide properly functioning equipment resulting in personal property damage. Atlas Van Lines might be worth it to people looking for a full-service move with add-ons like full packing, auto transport and temporary storage. The representative who quoted moving our household detailed the work and number of workers needed. Movers start packing your belongings the day before a move. Atlas has even simplified small moves with our fast moving service, SimpliCity. Mattress: rolled up coils, so now it doesn't work.
Services Offered - 3. However, fewer than the number of workers anticipated was on the job. Our Company was a large distributor with many items to move. Reputation - 3. They even wrapped paintings that were not boxed. By locking in a percentage of what you owe the company cannot take advantage of you. Though they arrived late on pick-up they were fast yet careful with everything.
However, only two workers were there. The worst part, I knew the weight of my goods; as a broker they hired another moving company who REFUSED to weigh my goods in front of me and inflated the weight to double. Atlas quoted there would be four workers to help the driver unload. Not only did I get this feeling on moving day, I also spoke to the movers who all agreed that Atlas practices this on every move. No maximum length. It has a large network of agents who handle their customers' moving details.
The last items were loaded haphazardly and not secured since there was no lighting. The moving van provided was defective.
They said its Atlas way of making more money from the customer. Best possible customer service and the price was reasonable for what was done Highly recommended. John Raley is a customer of the business and is willing to be used as a reference. Lack of proper packing and loading resulted in destroyed and damaged items. Its location on this page may change next time you visit. I could even track where they were en-route as I was driving to Colorado as well. Unfortunately, a few of my items were broken with no option for replacement or reimbursement.
Customer Complaints. Members also receive complimentary full-value protection instead of basic coverage. Atlas Van Lines: Failed to provide specified number of workers for packing and loading. Go visit their local office and make sure they know who you are and you know them because the relationship makes the business!
Failed to provide specified number of workers for unloading. What a bold face deception! Get buying tips about Moving Companies delivered to your inbox. The company has been very responsive to the only two negative reviews on the BBB site, which is usually a fairly good indicator of their commitment to excellence. They will never do that, and the reason they wont do that is because they charged 2x what another moving company would charge, with hope that their cubic foot estimate goes over so they can charge you more.
The company has been in business since Fleet Details. Even after I addressed concerns over him possibly under estimating, he said, "thats why we do this on video, I very good at what I do".